Club settings & branding
A reference for every field on the Club Settings page and how each one surfaces in the product, on your public page, and in member emails.
Overview
Club Settings is the control panel for your club's identity, policies, billing configuration, and public presence. Reach it by opening your club and clicking Settings in the sidebar. Settings are organised into five tabs: Profile, Policies, Fees, Billing, and Public Page. Changes on each tab save independently.
Profile tab
Club profile
| Field | Where it surfaces |
|---|---|
| Club logo | Club dashboard header, member portal header. JPG, PNG, GIF, or WebP; cropped to a square. |
| Club name | Sidebar, invoice PDFs, notification emails, public page heading. |
| Description | Public join page. Keep it short — one or two sentences describing who you are and who you're for. |
| Country | Determines the default currency and payment method for all member invoices. Shown on the public page. |
| Region / State | Optional. Shown on the public page. |
Contact information
| Field | Where it surfaces |
|---|---|
| Invoice PDFs and member-facing emails as the club's reply-to address. | |
| Phone | Public page. |
| Website | Public page. |
Membership applications
Rejection cooldown (days) — how long a rejected applicant must wait before they can submit a new application through your public join page. Set to 0 to allow immediate re-application. The default is 7 days. The cooldown applies only to applicants who have previously been rejected; it does not affect admin-created or admin-invited members.
Policies tab
Policies are shown to approved players and parent/guardian members before they can proceed to payment or activate their membership. Two fields are available, both rich-text editors:
- Terms & Conditions — your club's membership agreement. Members must accept this before completing registration. The public join page will not open unless Terms & Conditions are set.
- Safeguarding policy — only shown to applicants with member type Player or Parent/Guardian.
Keep policy text accurate and up to date. Members accept the version in effect at the time of their registration — changes do not retroactively require existing members to re-accept.
Fees tab
Fee mode controls who absorbs the StatsCentral platform fee on each member registration:
- Exclusive (club absorbs the fee) — member pays the membership price; your club receives the membership price minus the platform fee.
- Inclusive (member pays the fee) — member pays the membership price plus the platform fee; your club receives the full membership price.
Changing the fee mode only affects future registrations. Existing invoices keep the fee mode that was in effect when they were created.
Billing tab
The Billing tab has two parts: subscription plan management (your Club OS plan) and invoice settings.
Invoice settings
| Field | What it controls |
|---|---|
| Invoice due (days) | Days from invoice creation until payment is due. Set to 0 for immediate payment. |
| Reminders before due date | Comma-separated day counts — e.g. 7, 14 sends reminders 14 days and 7 days before the due date. Leave blank to disable pre-due reminders. |
| Reminders after due date | Comma-separated day counts — e.g. 3, 7 sends chasers 3 days and 7 days after the due date. Leave blank to disable overdue chasers. |
| Invoice footer notes | Plain text printed at the bottom of every PDF invoice — useful for bank details, payment instructions, or a thank-you note. |
Public Page tab
URL slug
Your club's public URL follows the pattern statscentral.app/clubs/{slug}. The slug is set here — it must be lowercase letters, numbers, and hyphens only. The slug auto-generates from your club name when the club is first created; you can customise it any time.
Changing the slug immediately breaks any links or printed QR codes that used the old URL. If you've shared a join link by email or printed a QR poster, update those after saving a slug change.
Visibility
The public page is off by default. Enabling it makes your club discoverable at statscentral.app/clubs/{slug} and opens your public join page so prospective members can apply to join.
Two prerequisites must be met before the public page can be enabled:
- At least one active membership type must exist.
- Terms & Conditions must be set in the Policies tab.
If either condition is not met, the Enable public page button will prompt you to complete the missing step.
Share join link
When the public page is live, this section displays your join URL and a Download QR code button. The QR code is a PNG file you can print on posters or share digitally — it encodes your join URL and directs prospects straight to the application form.
Edge cases / gotchas
- Slug changes invalidate printed QR codes. The QR code points at the old URL — regenerate and reprint it after any slug change.
- Country affects which payment method is offered. Clubs registered in the Philippines use a local payment method; all other countries use Stripe Checkout. Changing the country after members have registered may affect how future invoices are charged.
- Country is used to determine GDPR-C scope. If your club is configured in an EU/UK country, the system may require parental consent for under-age applicants. See the parental consent article for details.
- Terms & Conditions gate the public page. If you archive or clear your terms after the public page is live, you will need to add new terms before the page can be re-enabled.
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